Exclusive trade pricing
Account pricing is available to approved designers, architects, builders, and retail partners, active from your first order with no spend floor. Apply with your ABN and professional credentials to get access to our full pricing guide.
Built around your brief
Work directly with our Melbourne team to customise designs, finishes, and dimensions. We're responsive and hands-on, and we understand how design-led projects move.
Commitment to a 12-wk lead time
We commit to a confirmed timeline at quote stage. Standard projects are completed within 12 weeks of order approval, Australia-wide.
Let's work together
We're a small Melbourne workshop and we take our trade partnerships seriously. If you work with clients who value locally made, handcrafted timber furniture, we'd like to hear from you.
Apply for a trade account via the form below
Applications are reviewed by our team. You'll need your ABN and evidence of professional standing. We'll be in touch within two business days.
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Frequently Asked Questions
How do I set up a trade account with Retrograde Furniture?
Apply using the form on this page. You'll need your ABN and evidence of professional standing - architectural registration, a builder's licence, or a portfolio of completed client projects. Applications are reviewed by our team and we respond within two business days.
Can I see pricing before applying?
Our full trade pricing guide is included in the trade kit, which we can share upon trade account approval. Submit the form above for access. If you have a specific project you'd like to discuss, get in touch directly at hello@retrogradefurniture.com.au and we're happy to talk it through.
Is there a minimum order value?
No minimum order value for trade accounts. Account pricing is active from your first order once you're approved, and grows with your cumulative spend over time.
What payment terms do you offer for trade accounts?
50% deposit on order approval, balance on completion. This applies to both Made to Order and custom work.
Contact us to discuss payment arrangements for larger commercial furniture projects or multiple concurrent orders. All major payment methods accepted including bank transfer and credit card.
What is the difference between made to order and custom?
Made to order is available from our existing design collections (Heathcote, Bristol, Mayfield, Plymouth, Crawford, Penelope), and you may choose your timber species, finish, and dimensions from our standard options. It is the most efficient path for most trade projects and comes with a reliable 12-week lead time.
Custom projects means we design and build from scratch to your specification. It involves a discovery phase and a separate quoting process. See the FAQ below for how that works.
How does the custom design process work?
Send us a brief; a sketch or concept drawing, approximate dimensions, preferred timber species, and any reference images. We'll assess feasibility and provide a ballpark quote within two to three business days at no cost.
If you are happy to proceed, we move into a Design phase. We charge a fee of approximately 10-15% of the ballparked project value (min $500), which covers dedicated design time to refine specifications, resolve construction details, source materials, and produce detailed drawings. Discovery may take two to three weeks depending on the complexity of the project.
At the end of Design you will receive detailed sketches, material specifications, an accurate project quote, and a confirmed production timeline. At this stage, you and your client then decide whether to proceed with no obligation to move forward. The Design fee covers the work completed to that point.
If approved, construction proceeds on standard trade payment terms: 50% deposit, 50% on completion.
What are your lead times?
Standard projects are completed within 12 weeks of order approval. If your project timeline shifts after ordering, contact us as early as possible and we'll work with you to adjust where we can. Rush production is available on select items and may incur an additional fee. Get in touch to discuss.
Where do you deliver?
We deliver Australia-wide. Primary service to Melbourne, with regular deliveries to Sydney, Brisbane, Canberra, Gold Coast, and Sunshine Coast. Read more about delivery options →
What warranty do you offer?
All Retrograde Furniture pieces are covered by a 10-year structural warranty. The warranty covers structural defects in materials and workmanship. Read more about our warranty →
What aftercare support do you offer?
Your clients can access comprehensive timber care instructions on our website, covering routine cleaning, stain removal, and long-term maintenance. They can also contact our Melbourne workshop directly for technical questions about care and maintenance.
We keep records of all trade orders, which means we can replicate pieces, provide matching additions, or source replacement components long after the original purchase - which you may find useful for ongoing client relationships and staged projects.